Hey OnMyWayThere,
I am sorry to hear about the troubles you have been having with your X30, it can be a pain when air gets into the pump.
Here are a couple of tips that I would suggest you try to see if the valve truly is broken
1) I would make sure that your pubic hair is trimmed and you getting good suction at the base.
2) The valve on the X30s and X40s can become distorted if left in the locking position. When not in use, the valve should always be left in the neutral position. To fix this - allow valve to sit in neutral position for 5-10 minutes and it should form back to its original shape.
3) Always make sure to switch the valve to the locked position when the desired suction has been achieved, to hold in the level of pressure.
If you have tried these, then I will happily send you a replacement valve. Feel free to PM me!
Thanks,
Lucas
I am sorry to hear about the troubles you have been having with your X30, it can be a pain when air gets into the pump.
Here are a couple of tips that I would suggest you try to see if the valve truly is broken
1) I would make sure that your pubic hair is trimmed and you getting good suction at the base.
2) The valve on the X30s and X40s can become distorted if left in the locking position. When not in use, the valve should always be left in the neutral position. To fix this - allow valve to sit in neutral position for 5-10 minutes and it should form back to its original shape.
3) Always make sure to switch the valve to the locked position when the desired suction has been achieved, to hold in the level of pressure.
If you have tried these, then I will happily send you a replacement valve. Feel free to PM me!
Thanks,
Lucas
Originally posted by OnMyWayThere
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