Originally posted by afilho
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You have my apologies for any sizing issues you may be experiencing. For what it is worth, I would like to take a moment to stress how important it is to be aware that your device will be a good fit prior to buying it. Many users aren't fully aware of how important and revolutionary the Quad Support piece is. Not only does it dip closer to the base for those under 4 inches, but it also allows double fastener support and more stability for the average size and above.
If you would like, message customer support with your issue and I am sure we will do the best we can to get you a Quad Support Piece at a reduced cost. Simply mention our discussion on PEGYM in your message or phone call.
Thanks.
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