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REP Support for X4 Labs Penis Extender - Q & A

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  • Originally posted by MTI View Post
    I made this post 1 page back but I think you missed it!

    Hi there! Couple days ago my gold luxury extender with the quad support came in the mail. Unfortunately I'm not too happy about the piece of eqiupment for the prize that I had paid, I still want to say that the company has great customer service though! What is the procedure for me to get my full return? Thanks
    Hi MTI, I read your message, and saw that Dangler had replied to your question. You will indeed have to call or email customer support for more information on returns or refunds. I am here to offer guidance to forum members about using the device itself. That being said, if you do have any questions in regards to using your extender I am happy to help. Thanks.
    http://www.x4labs.com

    Comment


    • Originally posted by X4Labs View Post
      Hi MTI, I read your message, and saw that Dangler had replied to your question. You will indeed have to call or email customer support for more information on returns or refunds. I am here to offer guidance to forum members about using the device itself. That being said, if you do have any questions in regards to using your extender I am happy to help. Thanks.
      I started a ticket with the refund page but I do not remember my ticket number. I requested it to my email but it is not sending, is there an issue with the web page?

      Comment


      • Originally posted by MTI View Post
        I started a ticket with the refund page but I do not remember my ticket number. I requested it to my email but it is not sending, is there an issue with the web page?
        Hi MTI, I will go ahead and send you a private message with some information and instructions that may help. Thanks.
        http://www.x4labs.com

        Comment


        • Originally posted by X4Labs View Post
          Hi ez.hackster,

          This is a very common issue. I would recommend if you feel like you're experiencing loss in blood flow because your device is fastened too tightly that you either take periodic breaks or that you loosen the fastener slightly.

          What you want to do is balance comfort and slippage reduction. I assure you, taking a 10-15 minute break every hour or so will not affect the end results. Also, not sure if you are a Quad user, but the InfiniteFit System was made in part to address this issue with penile traction therapy. Because of the larger surface area and increased number of slots, it allows users to limit slippage more effectively but without cutting off circulation or sacrificing comfort.

          If you can give us more details about your current setup, I would be able to give you more accurate advice on how to adjust your device.

          Let me know, thanks.

          I have the X4 Labs Premium Edition with the hybrid support system I didnt get the quad support promotion unfortunately. With the hybrid I experience blood loss and slippage very often. I tried the comfort straps and the rubber fasteners with the same conclusion. The mail problem is the blood loss it feels uncomfortable and if it's too loose it slips off, and with the blood loss in the head makes it really uncomfortable, the slightest touch from fabric on the head is annoying and unbareable. So that's my issue lol

          Comment


          • Originally posted by X4Labs View Post
            Hi ez.hackster,

            This is a very common issue. I would recommend if you feel like you're experiencing loss in blood flow because your device is fastened too tightly that you either take periodic breaks or that you loosen the fastener slightly.

            What you want to do is balance comfort and slippage reduction. I assure you, taking a 10-15 minute break every hour or so will not affect the end results. Also, not sure if you are a Quad user, but the InfiniteFit System was made in part to address this issue with penile traction therapy. Because of the larger surface area and increased number of slots, it allows users to limit slippage more effectively but without cutting off circulation or sacrificing comfort.

            If you can give us more details about your current setup, I would be able to give you more accurate advice on how to adjust your device.

            Let me know, thanks.
            I got the premium edition for the $170
            Promotion.

            Tracking Number: CX549735947CA
            Order Number: D136274145
            Reference Number: 426867

            Shipped with canada post

            Comment


            • Should the extender be set at your BPFL or your BPSFL , been stretching for 1 year but flaccid length has not changed, with some light stretches it increases by about 1 and 1/2" in length

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              • If I don't stretch my flaccid length when I put on the extender I don't feel any tension, with some light stretches before putting on the extender I am 6&1/2 " flaccid and the extender is at 7&1/2" extended and I can wear or for over 1 hour with just about 2 lines showing ,but when I take it off it want to turtle back to the length before the slight stretches, am I doing something wrong?

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                • Dang where is the help n support ?

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                  • has anyone from UK bought this? did they have to pay custom duties or is it shipped from the uk? it's a real pain when I get a 10£ fine from the post office for unpaid tax when I import some things from USA.
                    I don't need an extender, would just like the wide girth attachment and maybe the powerful springs.

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                    • Can you wear the extender right after/before ejaculation or do you have to wait a certain amount of time?

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                      • Originally posted by Hopeforgains View Post
                        If I don't stretch my flaccid length when I put on the extender I don't feel any tension, with some light stretches before putting on the extender I am 6&1/2 " flaccid and the extender is at 7&1/2" extended and I can wear or for over 1 hour with just about 2 lines showing ,but when I take it off it want to turtle back to the length before the slight stretches, am I doing something wrong?
                        Hi Hopeforgains,

                        Hope all is well. The key with penile traction therapy is that you have the device on and are feeling tension along the shaft of your penis. If you feel it is more effective doing light stretches or not, that's fine. To put it simply, if you have the device on and it's not slipping off, it is working. Don't read too much into measurements from one moment to the next. True results come over time. We suggest you wear your extender, with as much tension as possible (without being uncomfortable) for between 4-8 hours per day. Then measure your length and girth once a week and make note of it.

                        It is a process that has been described by some doctors as glacial in speed. What they mean by that is that change is occurring but it is gradual and takes time to see a difference. But to answer your question, if you are feeling traction tacking place along your shaft, you're not doing anything wrong. Try measuring between longer periods of time, and let me know if you have any other questions. Keep at it.

                        Thanks.
                        http://www.x4labs.com

                        Comment


                        • Hi there, I returned my X4 gold luxury around a month ago and according to my tracking number it has been received quite some time ago. How long does a refund take if I may ask? I have been waiting ages for my return ticket to be responded to and it honestly feels like my refund is going ignored. Could I get the assistance of a rep here?

                          Thank you, I can provide the tracking number and the ticket numbers if need be

                          Comment


                          • Originally posted by MTI View Post
                            Hi there, I returned my X4 gold luxury around a month ago and according to my tracking number it has been received quite some time ago. How long does a refund take if I may ask? I have been waiting ages for my return ticket to be responded to and it honestly feels like my refund is going ignored. Could I get the assistance of a rep here?

                            Thank you, I can provide the tracking number and the ticket numbers if need be
                            Hi MTI, you will have to email customer service for more information on this issue.

                            All I can do is offer you insight on how to use the device itself. If you would like you can send me an inbox message with some more information about your order (make sure you include order number, name and email), and I can have someone in customer service email you.

                            Thanks!
                            http://www.x4labs.com

                            Comment


                            • I received my extender with the wide girth base,but it didn't say the way to attach it to the extender I have the 3300 gram springs and have 2 lines showing is this enough tension, I have trouble wearing it for 2 hours, I Need help the wide girth base is amazing stretch with balls thru the base.

                              BPFSL 8.250
                              BPEL 7.875

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                              • Hi,

                                I hardly have any time during the day on week days, let alone 4-6 hours. So my question is, will the effects be the same if I reach 1000 hours by doing 2 hours each day on weekdays and 8 hours each day on weekends ( albeit it will take longer to accumulate the amount of hours ) as opposed to doing 4-6 hours per day as advised?
                                Initial NBPEL ( before the injury ) = 5 15/16 inches MEG = 4 inches

                                6 months of extending NBPEL ( before the injury ) = 6 6/16 OR 6 3/8 inches MEG = 4 inches

                                Initial NBPEL ( after the injury ) = 6 inches MEG = 4 inches

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